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Telebanker
ID: 147170 - Save Job
Category: Banking
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Description: Summary : As part of the Sales Division of the MSB Center , the Telebanker responds to incoming calls from customers and non-customers as well as makes outbound calls to same during various campaigns and promotions to open and cross-sell new products and services. The Telebanker will also serve as a backup to the Customer Service Associates in the MSB. A genuine interest in serving MidSouth Bank customers is the key to being a successful Telebanker. Qualifications ü Minimum high school graduate or equivalent ü Post high school education and/or two years work experience with the public preferred ü 1 year call center experience is preferred ü Prior banking experience is preferred ü Experience using word processing and spreadsheet applications ü Ability to process information using Core Data Processor. ü Ability to communicate with customers (internal & external) using courtesy, tact and diplomacy ü Ability to read, write and count to accurately complete all documents ü Ability to operate all office equipment such as fax, telephone, copier ü Ability to work varied hours/days, or extended hours as business dictates ü Ability to process relatively simple problems, requiring some analysis or research to determine the best solution from the available options Bi-lingual a plus
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midsouthbank
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