|
|
Job Display - Return to Search Results
General Manager
ID: 151357 - Save Job
Category: Insurance
Author:
Article:
Position Title: General Manager Essential Functions: General Managers are responsible for establishing and maintaining superior customer service levels. GMs oversee and are accountable for the operation of a retail facility ensuring maximum sales and profitability through merchandising, inventory and expense control, human resources management, and managing operating costs and shrinkage. Principal Responsibilities: 1. Ensure that each customer receives outstanding service by providing a friendly, welcoming environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of The Hess Way. 2. Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives. 3. Control shrink, expenses, and payroll. 4. Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all departments; ensure selling floor is adequately stocked. 5. Comparison shop and report results; share information with supervisor, corporate office and make appropriate price adjustments. 6. Review store trends. Recommend and initiate changes for maximizing goals and objectives. 7. Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-throughs and audits, etc. 8. Continually evaluate and react to performance issues and actively recruit high caliber associates, supervisors and management personnel. 9. Train and develop store management in all aspects of the business; direct and monitor training and development for all store personnel. 10. Any other responsibilities as assigned. Essential Physical Requirements: 1. Ability to process information and merchandise through computer system and POS register system. 2. Ability to communicate with associates and customers. 3. Ability to read, count and write to accurately complete all documentation. 4. Ability to freely access all areas of the store including selling floor, stock area, and register area. 5. Ability to operate and use all equipment necessary to run the facility. 6. Ability to climb ladders. 7. Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds. 8. Ability to work a varied schedule including nights, weekends and holidays. Benefits & Rewards Comprehensive benefits package including healthcare, vision, dental coverage, 401(k), pension plan, life insurance, flexible spending accounts, paid time off, and educational assistance.
More information on this Job
Author Info:
hess
Email this Job Advert to a Friend:
|
|
|
|
|
|
 |
