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Network Performance Lead Reading RDG GB Job at Ericsson

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team.

Come, and be where it begins.


Job Summary

This role is responsible for providing engineering Service functions to support the network performance & optimization area by analysing, crafting and developing commercially viable end-to-end solutions based on the customer specifications and business needs. You will have the responsibility to meet with the customers and collaborate with the Ericsson Service Delivery Unit (SDU) to secure performance and lifecycle of the Service.


We are looking for someone who can lead a team offshore to ensure high team performance and motivation, have the ability to be able to lead many strands of investigations to ensure all targets delivered on time, customer management and a track record of handling exacting contractual obligations and management of any mitigation.


Key Qualifications

  • Education: HNC/HND within Electrical Engineering, Telecommunication Engineering, Computer Science, Computer Engineering or equivalent

  • 4+ years of experience working in an Architecture Network Performance role.


Key Responsibilities

  • In-depth understanding and knowledge of Network Performance and optimization, underpinning critical metric design, process and reporting using data analytics that supports it, including competence in Machine Learning (ML), Artificial Intelligence (AI) and Automation of Data Analytics.

  • The technical planning and design of a New Service, or change / update to an existing Service to deliver operational readiness and acceptance.

  • Technical management throughout its service lifecycle. Includes roadmap, change / release management, demand and capacity management, deployment and termination, along with the required testing and evaluation to give an excellent customer experience.

  • Bi-Directional point of contact to the KAM and MSIP for CSI opportunities, business development opportunities.

  • Manage a multi-layered customer structure to deliver to scope and lead expectations.


Additional Requirement

  • Technical Expertise- Proven record working on Multi vendor (Ericsson/Huawei/Nokia/Samsung) performance is important.

  • Understanding of fundamentals of 3G / 4G / 5G RAN design and performance management.

  • KPI / SKPI performance initiatives to improve performance

  • Knowledge of Nokia cloud core would be advantageous especially with regards to interaction/connectivity with the RAN.


What´s in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless. 


Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.


Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.


Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.


Primary country and city: United Kingdom (GB) || || Reading || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log

Job details: Service Architect 

More information on this Job

ID: 32095219 - Save Job
Category: Jobs : Sales Jobs
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At Ericsson, we strive to connect everyone, wherever they may be. Because by being connected, people can take part in the emerging global collaboration that is the Networked Society -€“ a society in which every person and every industry is empowered to reach their full potential.

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